Job Description
Join our award-winning customer support team in Oklahoma City and launch your career with comprehensive paid training! We're seeking motivated individuals to deliver exceptional service while earning competitive wages. No experience required—our 4-week paid training program equips you with all necessary skills. Enjoy full benefits, career advancement opportunities, and a supportive team environment. Apply today and start your journey toward a rewarding career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to enhance service delivery
- Adhere to compliance and security protocols
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Resilience under pressure and adaptable to change
- Basic computer proficiency with typing 30+ WPM
- Positive attitude and customer-first mindset
- Reliable attendance and punctuality
- Pass background/drug screening