Job Description
Join our dynamic team at NexServe Solutions! We're hosting a exclusive hiring event for motivated individuals seeking full-time call center opportunities in Indianapolis. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth. No experience necessary – we provide paid training!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and troubleshoot technical issues
- Document interactions accurately in our CRM system
- Meet/exceed performance metrics (handle time, satisfaction)
- Collaborate with team members to improve service quality
- Adhere to compliance and security protocols
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Resilience under pressure and problem-solving mindset
- Flexible schedule availability (including weekends)
- Basic computer proficiency