Job Description
Join our award-winning Texas customer service team as a Full-Time Call Center Representative! We offer comprehensive paid training, competitive pay, and a supportive career growth environment. No experience needed – we provide all tools for success. Enjoy benefits including health insurance, paid time off, and retirement plans. Be part of a dynamic team serving diverse clients across Texas. Apply today to start your rewarding career in customer service!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call volume and quality
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening
- Reliable transportation to Houston location