Job Description
Join our dynamic team as a Full-Time Weekend Coordinator and transform your weekends into rewarding career opportunities! We're seeking dedicated professionals to manage our high-impact weekend operations in Chicago's vibrant River North district. Enjoy a competitive salary, comprehensive benefits package, and work-life balance with no weekday commitments. If you thrive in fast-paced environments and excel at delivering exceptional service, this role is your gateway to professional growth while maintaining your weekday freedom.
Responsibilities
- Oversee daily weekend operations including team scheduling and resource allocation
- Lead customer service initiatives ensuring 100% satisfaction across all touchpoints
- Coordinate facility management, safety protocols, and inventory control
- Train and mentor weekend staff on service excellence and operational procedures
- Analyze weekend performance metrics to implement continuous improvements
- Collaborate with weekday managers for seamless operational handovers
- Resolve escalated customer issues with professionalism and urgency
Qualifications
- Minimum 2 years of customer service or team leadership experience
- Proven ability to work independently with minimal weekday supervision
- Strong conflict resolution and problem-solving skills
- Flexibility to work Saturdays and Sundays with occasional holiday availability
- Proficient in Microsoft Office Suite and scheduling software
- Valid Illinois driver's license (if transportation required)
- Ability to lift 25 lbs and stand for extended periods