Job Description
Join Urban Opportunities Group and transform your weekends into a rewarding career! We're seeking passionate full-time Weekend Customer Specialists to deliver exceptional service in our dynamic Columbus hub. This unique schedule allows you to enjoy weekdays while building a professional future with competitive benefits, growth opportunities, and a supportive team environment. Immediate start available for motivated individuals ready to make an impact.
Responsibilities
- Deliver outstanding customer experiences via in-person and digital channels during weekend shifts
- Manage inventory, processing, and fulfillment operations with precision
- Train and mentor new weekend team members on service protocols
- Resolve customer inquiries and escalations with solution-oriented approaches
- Collaborate with weekday teams to ensure seamless service continuity
- Optimize weekend operations through data-driven insights
- Uphold brand standards across all customer touchpoints
Qualifications
- 2+ years customer service or retail experience with weekend availability
- Strong problem-solving and conflict resolution abilities
- Flexibility to work Saturday/Sunday shifts (8am-6pm)
- Proficient in CRM systems and Microsoft Office Suite
- Valid Ohio driver's license with clean driving record
- Ability to lift 25 lbs and stand for extended periods
- High school diploma or equivalent required
- Experience in inventory management preferred