Job Description
Join Urban Hospitality Group as a Full-Time Weekend Operations Manager and lead our premium weekend service operations in Seattle's vibrant Pioneer Square district. This immediate-start role offers a unique opportunity to manage high-impact weekend operations while enjoying a balanced weekday schedule. You'll drive exceptional customer experiences, optimize service workflows, and lead a dynamic team in one of Seattle's most iconic neighborhoods.
Responsibilities
- Oversee all weekend operational activities including staff scheduling, inventory management, and quality assurance
- Lead and mentor a team of 15+ weekend staff across service, logistics, and customer support roles
- Develop and implement weekend-specific operational strategies to maximize efficiency and customer satisfaction
- Monitor performance metrics and implement data-driven improvements to weekend service delivery
- Coordinate cross-departmental weekend initiatives and ensure seamless handovers to weekday teams
- Manage weekend budgets, vendor relationships, and resource allocation
- Conduct weekend staff training and performance evaluations
Qualifications
- Minimum 3 years experience in hospitality or retail operations management
- Proven track record leading weekend teams or shift-based operations
- Strong analytical skills with proficiency in operational metrics and KPIs
- Exceptional leadership abilities with experience in high-volume service environments
- Valid Washington State Food Handler's and Manager's certifications preferred
- Ability to work flexible hours including weekends and holidays
- Bachelor's degree in Business, Hospitality, or related field preferred
- Advanced proficiency in scheduling and inventory management software