Job Description
Join Metro Hospitality Group as a Full-Time Weekend Operations Manager and transform your weekends into a rewarding career path. We're seeking a dynamic professional to lead our high-energy weekend operations in the heart of New York City. This unique full-time role offers unparalleled flexibility, allowing you to balance work and life while excelling in a fast-paced hospitality environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement within our award-winning organization.
As Weekend Operations Manager, you'll be instrumental in delivering exceptional guest experiences during our busiest periods. You'll lead a dedicated team, optimize operational workflows, and ensure our New York locations consistently exceed service standards. This position is perfect for individuals who thrive in weekend-focused environments and possess strong leadership skills.
Responsibilities
- Oversee all weekend operations across New York locations, ensuring seamless service delivery
- Lead, train, and mentor weekend staff teams, fostering a culture of excellence
- Coordinate inventory management, scheduling, and resource allocation for peak weekend periods
- Resolve guest inquiries and operational challenges with exceptional problem-solving skills
- Implement and maintain quality control standards across all weekend operations
- Collaborate with weekday management teams to ensure continuity of service
- Analyze weekend performance metrics and implement improvement strategies
Qualifications
- Minimum 3 years of hospitality or retail management experience
- Proven ability to lead teams during high-volume weekend operations
- Exceptional organizational and multitasking capabilities
- Strong communication and interpersonal skills
- Flexibility to work weekends and holidays as primary schedule
- Proficiency in operational management software and inventory systems
- Ability to thrive in fast-paced environments with minimal supervision