Job Description
Join MetroShift Solutions as a Weekend Shift Coordinator and become the backbone of our 24/7 operations! This full-time role offers competitive pay, comprehensive benefits, and a dynamic work environment perfect for professionals seeking weekend flexibility. You'll lead cross-functional teams, optimize shift schedules, and ensure seamless service delivery during high-demand weekend hours. If you're a proactive leader who thrives in fast-paced settings, this is your opportunity to make a tangible impact while enjoying a balanced weekend schedule.
Responsibilities
- Coordinate weekend shift operations across 3+ departments to maintain service excellence
- Develop and implement optimized staffing schedules for weekend coverage
- Monitor real-time performance metrics and address operational bottlenecks
- Lead shift briefings and debriefings to align team objectives
- Act as primary escalation point for weekend customer/client issues
- Collaborate with weekday managers for seamless transition of priorities
- Conduct weekly performance reviews for weekend team members
Qualifications
- 3+ years of shift management or operations coordination experience
- Proven ability to lead teams in high-pressure weekend environments
- Advanced proficiency in scheduling software (e.g., Deputy, When I Work)
- Strong problem-solving skills with data-driven decision-making ability
- Excellent communication skills for cross-functional leadership
- Flexibility to work alternative weekdays when needed
- Bachelor's degree in Business Administration or related field preferred