Job Description
Join our award-winning team as a Full-Time Weekend Shift Coordinator at Hospitality Plus Solutions! We're seeking a dynamic professional to oversee weekend operations at our flagship location in the heart of New Orleans. This unique role offers competitive compensation, comprehensive benefits, and the opportunity to thrive in a vibrant hospitality environment. Enjoy flexible weekend scheduling while making a tangible impact on guest experiences and team performance.
Responsibilities
- Coordinate all weekend front desk and guest services operations
- Train and supervise weekend staff (6-10 team members)
- Handle escalated guest inquiries and resolve issues promptly
- Monitor inventory and operational budgets for weekend shifts
- Implement safety protocols and ensure compliance with regulations
- Collaborate with weekday managers for seamless transitions
- Generate weekly performance reports and improvement plans
Qualifications
- 3+ years hospitality or customer service management experience
- Proven ability to lead teams in high-energy environments
- Exceptional conflict resolution and interpersonal skills
- Flexible availability for weekends (Sat/Sun) and holidays
- Proficiency in hotel management software (Opera, Cloudbeds)
- Strong attention to detail and multitasking abilities
- Valid Louisiana hospitality certification preferred