Job Description
Join our dynamic hospitality team as a Weekend Shift Lead in the heart of Philadelphia! We're seeking a passionate full-time professional to oversee weekend operations at our award-winning downtown venue. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement while maintaining work-life balance with consistent weekend schedules. Perfect for hospitality experts seeking stability in a vibrant city environment.
Responsibilities
- Lead weekend staff teams to deliver exceptional guest experiences during peak hours
- Oversee inventory management and operational readiness for weekend rushes
- Train and mentor new staff on service standards and safety protocols
- Resolve escalated customer inquiries and maintain service quality
- Coordinate with weekday managers for seamless operational handoffs
- Conduct pre-shift briefings and post-shift evaluations
- Ensure compliance with health and safety regulations
Qualifications
- 3+ years in hospitality/retail leadership roles
- Proven weekend shift management experience
- ServSafe certification or equivalent food safety training
- Strong conflict resolution and team motivation skills
- Ability to work independently during high-pressure periods
- Proficiency in POS systems and inventory software
- Philadelphia PA residency required (local candidates preferred)