Job Description
Join our award-winning team as a Full-Time Weekend Specialist at Premier Hospitality Group! We're seeking dedicated professionals to deliver exceptional guest experiences during peak weekend operations at our downtown San Antonio location. This role offers competitive compensation, comprehensive benefits, and immediate start for qualified candidates ready to shine in a vibrant hospitality environment.
As a cornerstone of our guest satisfaction strategy, you'll work exclusively on Saturdays and Sundays while maintaining weekday availability for training and team collaboration. Enjoy flexible scheduling, career advancement opportunities, and a supportive culture that values work-life balance.
Responsibilities
- Deliver personalized guest experiences exceeding expectations
- Manage high-volume weekend reservations and walk-in operations
- Coordinate with cross-functional teams for seamless service delivery
- Train weekend staff on service standards and emergency protocols
- Implement upselling strategies to maximize revenue
- Maintain inventory control and quality assurance
- Resolve guest inquiries with professionalism and efficiency
Qualifications
- 3+ years hospitality or customer service experience
- Weekend availability (Saturday/Sunday mandatory)
- Texas Food Handler certification preferred
- Advanced conflict resolution skills
- Proficiency in reservation management systems
- Ability to work independently in fast-paced environments
- Bi-lingual (English/Spanish) strongly preferred
- Valid Texas driver's license required