Job Description
Join Urban Hospitality Group as a Full-Time Weekend Supervisor and lead our flagship location in Philadelphia's vibrant Center City! We're seeking dynamic professionals ready to deliver exceptional guest experiences while managing weekend operations. This role offers competitive compensation, growth opportunities, and the chance to build a rewarding career in hospitality. Immediate start available for qualified candidates who thrive in fast-paced environments and embody our commitment to excellence.
Responsibilities
- Manage weekend staffing schedules and daily operations
- Train and mentor team members on service standards
- Handle customer inquiries and resolve escalated issues
- Monitor inventory and maintain quality control
- Implement health and safety protocols
- Generate performance reports for leadership
- Collaborate with weekday managers for seamless transitions
Qualifications
- 3+ years supervisory experience in hospitality/retail
- Strong conflict resolution and leadership skills
- Flexible availability including weekends and holidays
- Proficient in POS systems and inventory management
- Valid Pennsylvania food handler's certification
- Ability to multitask in high-pressure situations
- Excellent communication and problem-solving abilities