Job Description
Are you ready to launch your career in customer service?
We are hosting a massive Hiring Event in Chicago, IL! We are looking for energetic individuals to join our elite Call Center team. Whether you are looking for your first job or a career change, we provide comprehensive training and a supportive environment.
Why Join Us?
- Zero Experience Required: We train you from day one.
- Competitive Pay: Earn $15.00 - $18.00 per hour.
- Flexible Scheduling: Choose shifts that fit your life.
- Benefits: Medical, dental, and vision insurance available.
Don't miss this opportunity to be part of a fast-paced, rewarding team. Walk in with your resume or apply online today!
Responsibilities
- Handle incoming customer inquiries via phone and email with empathy and professionalism.
- Resolve customer issues and complaints to ensure high satisfaction levels.
- Process orders, returns, and account information accurately.
- Document customer interactions and feedback in the CRM system.
- Collaborate with team leads to meet daily and weekly performance goals.
- Stay updated on product knowledge and policy changes.
- Assist in training new hires and sharing best practices.
Qualifications
- High school diploma or GED equivalent.
- Must be at least 18 years old.
- Reliable internet connection and a quiet workspace.
- Strong verbal communication and active listening skills.
- Ability to type at least 30 WPM.
- Previous customer service experience is a plus but NOT required.
- Must be available for mandatory training and shifts.