Job Description
Join our exclusive hiring event for Call Center Weekend Shift opportunities across Kansas City, MO and Illinois! We're seeking energetic customer service professionals to join our dynamic team with flexible weekend schedules. Competitive pay, paid training, and advancement opportunities await you. Walk-ins welcome!
Event Details:
- Date: October 15, 2023
- Time: 10:00 AM - 4:00 PM
- Venue: 200 W 9th St, Kansas City, MO 64105
Immediate openings for weekend shifts with no night hours required. Full benefits package available for eligible positions.
Responsibilities
- Handle inbound/outbound customer calls with exceptional professionalism
- Resolve inquiries and troubleshoot issues using CRM systems
- Meet performance metrics for call quality and resolution rates
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service delivery
- Adhere to compliance protocols and data security standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience preferred
- Strong communication and problem-solving abilities
- Proficiency with basic computer applications
- Flexibility to work Saturdays and/or Sundays
- Ability to multitask in a fast-paced environment
- Positive attitude and conflict resolution skills
- Must pass background check and drug screening