Job Description
Join Grand Miami Resort's vibrant team as a Hospitality Associate and enjoy the perfect work-life balance with our flexible weekend schedule! We're seeking energetic professionals to deliver exceptional guest experiences while soaking up Miami's sunshine. Perfect for students, parents, or anyone seeking weekend flexibility without sacrificing competitive pay and growth opportunities. Benefit from free parking, resort discounts, and a dynamic work environment in one of America's most exciting cities.
Responsibilities
- Provide exceptional guest service at front desk, pool, and dining areas
- Manage check-in/check-out processes and room assignments
- Handle guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Assist with event setup and special guest requests
- Uphold resort safety and cleanliness standards
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible schedule availability (Sat/Sun shifts + holidays)
- Strong communication and problem-solving skills
- Basic computer proficiency and POS system knowledge
- Ability to work in fast-paced environment
- Multilingual skills (English/Spanish) highly valued
- Valid Florida driver's license (if driving required)
- Must pass background check and drug screening