Job Description
Join our award-winning call center team in Milwaukee, WI! We're hiring immediately for customer service representatives with paid training. No experience necessary – we provide comprehensive paid training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment. Apply today and start your career in customer service!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and resolution time
- Collaborate with team members to improve customer satisfaction
- Adhere to company policies and regulatory guidelines
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Customer-focused mindset with problem-solving abilities
- Reliable transportation to Milwaukee facility
- Flexible availability including evenings and weekends