Job Description
Join our dynamic team at GlobalConnect Solutions! We're hosting a hiring event for immediate call center positions in Atlanta, GA. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible schedules, and a supportive work environment. This is your chance to launch your career in customer service with immediate start dates.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (clear speaking voice)
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Atlanta facility
- Must pass background check/drug screening