Job Description
Join ConnectCare Solutions for an exciting call center opportunity in Oklahoma City with immediate start and weekly pay! We're seeking dynamic individuals to join our customer support team, offering competitive wages and a fast-paced, rewarding environment. No experience necessary – full training provided!
Why Choose Us?
• Weekly paychecks
• Flexible day/night shifts
• Comprehensive benefits package
• Career advancement opportunities
• Modern downtown office with free parking
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing, technical, and service inquiries
- Document interactions in CRM systems accurately
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team leads on process improvements
- Participate in ongoing product training sessions
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to type 35+ WPM
- Basic computer proficiency (Windows, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Oklahoma City
- Flexible availability for rotating shifts
- Background check clearance required