Job Description
Join our award-winning call center team in Oklahoma City and start earning weekly pay immediately! We're seeking energetic Customer Service Representatives to deliver exceptional experiences for our healthcare clients. Enjoy a modern downtown office with free parking, comprehensive training, and career advancement opportunities. No experience required—just a passion for helping others!
Why Choose Us?
- Weekly pay with direct deposit
- Full benefits package (Day 1)
- Flexible day/night shift options
- Employee recognition program
- Professional development stipend
Responsibilities
- Handle inbound/outbound calls for healthcare clients
- Resolve patient inquiries with empathy and accuracy
- Document interactions in CRM systems
- Meet/exceed performance metrics (AHT, CSAT)
- Collaborate with team to improve processes
- Adhere to HIPAA compliance standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to type 30+ WPM
- Basic computer proficiency
- Flexible availability (including weekends)
- Pass background check/drug screen
- Previous customer service experience preferred
- Must be authorized to work in the US