Job Description
Join our dynamic team at Apex Solutions Group and launch your career with an immediate full-time weekend shift opportunity in Charlotte, NC! We're seeking passionate individuals ready to start work immediately in a fast-paced environment. This role offers competitive pay, comprehensive benefits, and a supportive culture designed for growth. If you thrive in weekend schedules and want to make an immediate impact, apply today!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately while maintaining a positive client experience
- Collaborate with cross-functional teams to resolve escalated issues
- Adhere to weekend shift schedules (Friday-Sunday) with flexibility as needed
- Document interactions and maintain detailed customer records
- Meet weekly performance metrics for quality and efficiency
- Support inventory management and operational tasks during off-peak hours
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or retail experience
- Immediate availability to start weekend shifts (Fri-Sun)
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Proficiency with CRM software and Microsoft Office Suite
- Valid driver's license and reliable transportation