Job Description
Join CityScape Solutions and transform your career with our revolutionary daily pay program! We're seeking passionate Local Customer Service Representatives in Oklahoma City to deliver exceptional support while enjoying immediate financial flexibility. No more waiting for bi-weekly paychecks—get paid daily for your hard work! Our modern, supportive environment offers growth opportunities, comprehensive training, and the chance to make a real impact in your community. Immediate start available for qualified candidates ready to excel in a fast-paced, rewarding role.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process orders, returns, and transactions while maintaining 100% accuracy
- Collaborate with cross-functional teams to escalate complex issues
- Document interactions in CRM systems with meticulous attention to detail
- Meet/exceed performance metrics for resolution time and customer satisfaction
- Actively contribute to process improvement initiatives
- Uphold company standards for data security and confidentiality
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in local or regional markets
- Proficiency with CRM software (Salesforce, Zendesk) and MS Office
- Exceptional communication skills with neutral or warm Oklahoma accent
- Ability to thrive in fast-paced environments with minimal supervision
- Reliable transportation to Oklahoma City office (no remote work)
- Passion for helping local communities and businesses
- Availability for flexible shifts including evenings/weekends