Job Description
Join Kansas City's premier customer service team! We're hosting an exclusive hiring event for motivated individuals ready to launch their career in a dynamic call center environment. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a supportive, team-focused culture.
Why Work With Us?
- Weekly pay + performance bonuses
- Health, dental, and vision insurance
- Paid training and career development
- Modern downtown Kansas City office
Hiring Event Details: August 15, 2023 | 9:00 AM - 3:00 PM | 8600 NW Prairie View Rd, Kansas City, MO 64153
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Meet/exceed daily performance metrics (quality, speed, sales)
- Document interactions accurately in CRM systems
- Collaborate with team members to improve processes
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or call center experience
- Exceptional verbal communication and active listening skills
- Strong problem-solving abilities under pressure
- Proficiency with Windows applications and CRM software
- Flexibility to work evenings/weekends as needed
- Positive attitude and team player mentality