Job Description
Join NYC's fastest-growing customer service team! We're hosting an exclusive hiring event for motivated individuals seeking local call center positions with immediate weekly pay opportunities. No experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive hourly rates, flexible scheduling, and a supportive team environment in the heart of Manhattan. Apply today to secure your spot at our in-person interview session!
Responsibilities
- Handle inbound/outbound calls for major NYC-based clients
- Resolve customer inquiries with empathy and professionalism
- Document interactions accurately in CRM systems
- Meet/exceed weekly performance metrics (CSAT, AHT)
- Collaborate with team to improve service quality
- Participate in ongoing training programs
- Adhere to strict data security protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills in English
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Reliable transportation to Manhattan office
- Pass background check/drug screening
- Authorization to work in the US