Job Description
Join ConnectCare Solutions' exclusive hiring event for entry-level Chat Support Specialists in Indianapolis! No experience required – we provide comprehensive training to launch your customer service career. Work remotely while supporting local businesses with live chat assistance. Enjoy competitive pay, flexible scheduling, and opportunities for growth. Perfect for recent graduates, career changers, or anyone seeking a stable remote role with zero experience needed. Apply now to secure your spot at our upcoming Indianapolis hiring event!
Responsibilities
- Provide real-time chat support to clients via our proprietary platform
- Resolve customer inquiries, troubleshoot technical issues, and process requests
- Document interactions accurately in CRM systems and maintain service logs
- Collaborate with senior agents to escalate complex cases
- Adhere to service level agreements (SLAs) and quality standards
- Participate in ongoing training and skill development sessions
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (students welcome)
- Strong written communication and typing skills (35+ WPM)
- Reliable internet connection and quiet workspace
- Basic computer proficiency and ability to learn new tools quickly
- Empathetic customer service mindset and problem-solving abilities
- Availability to work flexible shifts including evenings/weekends