Job Description
Join our award-winning Denver team as a Local Customer Service Representative and experience the freedom of daily pay! We're hiring motivated individuals for immediate full-time roles with comprehensive paid training. No experience required – we'll equip you with all the tools to succeed in a fast-paced, customer-focused environment. Enjoy competitive hourly rates, consistent schedules, and the security of working with a nationally recognized leader in customer support.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to enhance service delivery
- Participate in ongoing training to develop product knowledge
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, team-oriented setting
- Basic computer proficiency with Microsoft Office Suite
- Pass background check and drug screen
- Must be authorized to work in the US
- Positive attitude and customer-first mindset