Job Description
Join our award-winning customer service team and start earning weekly in Houston! ConnectCare Solutions is seeking passionate Local Customer Service Representatives to deliver exceptional support to our community. Enjoy immediate start, competitive pay ($18-$22/hr), and a supportive environment where your growth matters. No nights or weekends required!
Why Join Us?
- Weekly pay (every Friday)
- Comprehensive paid training
- Health benefits & 401(k)
- Clear advancement path
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve billing, technical, and account inquiries efficiently
- Document interactions in CRM systems with 100% accuracy
- Collaborate with team to improve service quality
- Meet/exceed monthly KPIs for resolution time and satisfaction
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication skills in English (bilingual Spanish a plus)
- Proficient with CRM software (Salesforce experience valued)
- Ability to multitask in fast-paced environment
- Reliable transportation to our Houston office
- Immediate availability to start