Job Description
Join Our Award-Winning Team in Long Beach!
Premier Client Solutions is seeking passionate Local Customer Service Representatives to deliver exceptional experiences to our California community. With comprehensive paid training and a supportive environment, you'll build rewarding careers while serving neighbors right here in Long Beach. Enjoy competitive benefits, growth opportunities, and the chance to make a real impact.
Why You'll Love Working With Us:
- Full-time schedule with stability and advancement
- PAID TRAINING – No experience necessary!
- Health, dental, and vision insurance options
- 401(k) with company match
- Paid time off and holidays
Responsibilities
- Handle inbound/outbound calls and digital inquiries from local Long Beach customers
- Resolve billing, technical, and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with support teams to resolve complex cases
- Meet performance metrics for quality and speed
- Participate in ongoing training to enhance product knowledge
- Represent our brand with professionalism and local community awareness
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication skills in English (Spanish bilingual a plus)
- Proficiency with basic computer applications
- Customer-focused mindset with problem-solving abilities
- Ability to work flexible shifts including weekends
- Passion for serving the Long Beach community
- No prior experience required – training provided!