Job Description
Join our dynamic team as a Local Customer Service Representative in Dallas, TX! We're hosting an exclusive hiring event for motivated individuals seeking daily pay opportunities. Enjoy immediate compensation, flexible scheduling, and a supportive environment where your skills make a real impact. No experience? No problem—we provide comprehensive training to launch your career in customer service.
As a cornerstone of our Dallas operations, you'll serve as the first point of contact for local clients, resolving inquiries with professionalism and efficiency. Our commitment to daily pay means you get paid for your work every single day, eliminating financial stress. This is your chance to grow with a company that values your contributions and offers clear pathways to advancement.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Collaborate with team leads to improve service processes
- Meet/exceed performance metrics (e.g., CSAT, AHT)
- Participate in daily team huddles and training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM tools
- Ability to work flexible shifts including weekends
- Passion for helping local Dallas communities
- Valid U.S. work authorization