Job Description
Join our award-winning customer service team in Atlanta! We're seeking passionate individuals to deliver exceptional support to local clients. Enjoy comprehensive paid training, competitive benefits, and career growth opportunities in a dynamic work environment. No prior experience required – we invest in our people!
Responsibilities
- Handle inbound/outbound calls and resolve customer inquiries
- Process orders, payments, and account modifications
- Document interactions accurately in CRM systems
- Collaborate with team to resolve complex issues
- Meet/exceed performance metrics for quality and efficiency
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and customer-focused mindset
- Reliable transportation to our Atlanta office