Job Description
Join Our Weekly Pay Hiring Event in Sacramento! Premier Support Services is seeking passionate Local Customer Service Representatives to deliver exceptional experiences for our California clients. Enjoy weekly pay, competitive benefits, and career growth in a dynamic team environment. No nights or weekends required!
Why You'll Love Working Here: Weekly paychecks, comprehensive health benefits, paid training, and advancement opportunities. Be part of a company that values your contribution to our community!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to improve service quality
- Meet/exceed performance metrics (CSAT, resolution rates)
- Participate in weekly training sessions for product updates
Qualifications
- 1+ years of customer service experience
- High school diploma or equivalent (college preferred)
- Proficiency with CRM software and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid California driver's license (if field visits required)
- Spanish bilingualism a plus