Job Description
Join Nashville Support Solutions as a Local Customer Service Representative and enjoy the flexibility of daily pay! We're seeking passionate individuals to deliver exceptional service to our Nashville community while building rewarding careers with immediate compensation opportunities. Our paid training program ensures you're fully prepared to excel in this dynamic role.
Why Join Us?
- Same-day pay options through our daily pay program
- Comprehensive paid training (4 weeks)
- Health benefits, retirement plans, and career advancement
- Supportive team environment with recognition programs
- Stable, full-time position with competitive compensation
We value diversity and are committed to fostering an inclusive workplace. No prior experience required – we invest in your success!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for resolution time and satisfaction
- Participate in ongoing training and development programs
- Represent the company with professionalism and empathy
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication skills and active listening abilities
- Basic computer proficiency with MS Office suite
- Ability to work flexible shifts (including weekends)
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation for on-site training (Nashville location)
- No experience necessary – paid training provided