Job Description
Join our dynamic team at Atlanta Customer Solutions Inc. as a Local Customer Service Representative! We're hosting an exclusive hiring event for motivated professionals ready to make an immediate impact in Atlanta's thriving business landscape. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within a supportive environment. Perfect for individuals seeking stability, career advancement, and the chance to serve Georgia's vibrant community.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve complex inquiries and complaints with empathy and efficiency
- Process transactions, orders, and account modifications accurately
- Document interactions and maintain detailed customer records
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet performance metrics including quality and resolution targets
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience in a local business setting
- Proficiency with CRM software and Microsoft Office Suite
- Exceptional communication and problem-solving abilities
- Ability to work flexible hours including weekends if required
- Strong attention to detail and organizational skills
- Valid Georgia driver's license (if field visits needed)
- Positive attitude with commitment to community values