Job Description
Join our dynamic team as a Local Customer Service Representative and become the face of our community! We're seeking passionate individuals for weekend shifts to deliver exceptional support to Minneapolis residents. This is your chance to make a tangible impact while enjoying a schedule that works for your lifestyle. Our upcoming hiring event offers direct access to hiring managers – don't miss this opportunity!
Responsibilities
- Handle in-person and phone inquiries with empathy and professionalism
- Resolve customer concerns using problem-solving techniques
- Process transactions and maintain accurate records
- Collaborate with local partners to enhance service delivery
- Adhere to company protocols while maintaining a customer-first approach
- Support community outreach initiatives during weekend events
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible weekend schedule (Sat/Sun)
- Proficiency with CRM systems and Microsoft Office
- Valid Minnesota driver's license (for occasional off-site events)
- Positive attitude and commitment to community service