Job Description
Join Austin Connect Solutions as a Local Customer Service Representative and enjoy the stability of weekly pay with comprehensive paid training! We're seeking dedicated professionals to deliver exceptional service to our Austin community. No prior experience required – we provide all the tools and support you need to succeed. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture. Start your rewarding career today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Meet performance metrics for resolution time and customer satisfaction
- Stay updated on product knowledge and company policies
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Reliable transportation to our Austin office
- Ability to pass background check and drug screening