Job Description
Join Our Hiring Event for Daily Pay Customer Service Roles in Wichita!
Apex Solutions Group is seeking passionate Local Customer Service Representatives to deliver exceptional experiences for our Wichita community. Enjoy the stability of a full-time role with the flexibility of daily pay! No experience required – we provide comprehensive training to set you up for success.
Why Apply?
- Daily pay option available
- Comprehensive benefits package (medical, dental, vision)
- Career advancement opportunities
- Supportive team environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions accurately in CRM systems
- Collaborate with team to improve service quality
- Meet/exceed performance metrics (CSAT, resolution time)
- Participate in ongoing training programs
- Assist with special projects as assigned
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (verbal/written)
- Ability to multitask in fast-paced environment
- Basic computer proficiency (MS Office, CRM tools)
- Positive attitude and customer-first mindset
- Willingness to work flexible hours including weekends
- No prior experience required – training provided