Job Description
Join CityServe Solutions and transform your weekends into rewarding full-time work! We're seeking passionate Local Weekend Full-Time Customer Specialists to deliver exceptional service to Jacksonville residents. This unique role combines the stability of full-time employment with the flexibility of weekend scheduling, offering immediate start for qualified candidates. Enjoy competitive benefits, career growth opportunities, and the satisfaction of making a direct impact on our community.
Responsibilities
- Provide exceptional in-person and phone customer support during weekend shifts (Saturday-Sunday)
- Manage customer accounts, resolve inquiries, and process transactions with precision
- Coordinate with local vendors and partners to ensure seamless service delivery
- Maintain detailed customer records and documentation using CRM systems
- Assist with inventory management and weekend operational tasks
- Contribute to weekend team meetings and performance improvement initiatives
- Uphold company standards for service excellence and community engagement
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years customer service or retail experience
- Strong interpersonal skills with ability to work independently
- Proficiency with digital tools and customer management software
- Valid Florida driver's license and reliable transportation
- Availability to work full-time weekend schedule (Saturday/Sunday)
- Background check and drug screening required
- Local Jacksonville residency preferred