Job Description
Join Houston's premier customer service team! We're hosting an exclusive hiring event for motivated night shift call center agents. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic environment. No experience required – full training provided!
Why Work With Us?
- Significant shift differential pay
- Health insurance & retirement plan
- Free parking & transit allowance
- Advancement into leadership roles
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding billing, products, and services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call time, quality scores)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Ability to work flexible night schedules (10 PM - 6 AM)
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Reliable transportation to downtown Houston
- Background check clearance