Job Description
Are you a dedicated professional seeking a rewarding opportunity in the heart of Los Angeles? Apex Support Solutions is currently hiring for a Night Shift Customer Service Representative to join our growing team.
We are looking for individuals who are passionate about delivering exceptional support and are ready to start immediately. This is a fantastic chance to advance your career in a dynamic environment with competitive benefits and a supportive culture.
Why Choose Us?
- Immediate start available.
- Competitive hourly pay ($18.00 - $22.00).
- Comprehensive training provided.
- Night shift schedule offers a great work-life balance.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during night hours.
- Resolve customer issues and complaints with patience and empathy.
- Accurately document customer interactions and account information.
- Provide product information and assist with order processing.
- Collaborate with the support team to ensure consistent service quality.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Must be available to work rotating night shifts.
- Basic computer proficiency and typing skills.
- Ability to remain calm and professional under pressure.