Job Description
Ready to launch your career in customer service? Join our exclusive hiring event for entry-level call center positions in Oakland! No experience needed – we provide comprehensive training to help you succeed. Work with a dynamic team supporting Fortune 500 clients in a fast-paced, supportive environment. Enjoy competitive pay, benefits, and growth opportunities. Apply today and interview on the spot!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service processes
- Adhere to company policies and regulatory requirements
- Participate in ongoing training and development programs
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED)
- Strong verbal communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Customer-focused attitude and problem-solving mindset
- Reliable internet connection for remote work options
- Availability to work flexible shifts including evenings/weekends
- Passion for helping others and learning new systems