Job Description
Launch your customer service career with our comprehensive paid training program! We're seeking motivated individuals to join our award-winning call center team in Wichita, KS. No experience necessary – we provide all the tools you need to succeed in a dynamic, supportive environment.
Enjoy competitive pay, benefits, and clear advancement pathways while making a real impact. Our modern facility offers flexible scheduling and a team-oriented culture focused on your growth.
What We Offer:
- Full paid training program (4 weeks)
- Health, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Performance-based bonuses
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Document interactions accurately in case management software
- Meet/exceed quality and productivity metrics
- Collaborate with team members for seamless service delivery
- Adhere to compliance protocols and security standards
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to type 25+ WPM
- Positive attitude and problem-solving mindset
- Reliable transportation to our Wichita facility
- Availability for flexible shifts (including weekends)
- Pass background/drug screening