Job Description
Are you looking for a rewarding career with paid training and weekly pay? Apex Support Solutions is seeking a dedicated Customer Service Representative in Jacksonville, FL. We pride ourselves on providing top-tier support to our clients and offer a comprehensive training program to help you launch your career in the call center industry.
As part of our growing team, you will interact with clients daily, resolving inquiries and building lasting relationships. We value reliability, a positive attitude, and a passion for helping others succeed.
Why Apply?
- Zero Experience Required: We provide full paid training.
- Weekly Paychecks: Get paid every Friday.
- Modern Work Environment: Collaborative team culture with growth opportunities.
- Competitive Benefits: Health insurance and paid time off available.
Responsibilities
- Handle inbound and outbound customer calls and emails professionally.
- Assist customers with product inquiries, account issues, and technical support.
- Document customer interactions accurately in our CRM database.
- Identify customer needs and provide appropriate solutions or escalate complex issues.
- Maintain a high level of knowledge regarding company products and services.
- Meet and exceed daily and weekly performance metrics.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal communication skills with a friendly and professional tone.
- Basic computer literacy and typing skills (35+ WPM).
- Ability to work in a fast-paced environment and manage multiple priorities.
- Reliable internet connection for remote or hybrid roles.
- Must be authorized to work in the United States.