Job Description
Join Texas Customer Solutions as a Part-Time Call Center Representative and launch your career in customer service excellence! We're seeking energetic professionals to deliver exceptional support to our diverse client base. Enjoy flexible scheduling, competitive pay, and comprehensive training – all while building valuable skills for future growth. Immediate openings available!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company protocols and regulatory compliance
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service experience preferred
- Strong verbal communication and active listening skills
- Basic computer proficiency with Windows OS
- Ability to type 30+ WPM
- Flexible availability including weekends/holidays
- Bilingual (English/Spanish) a plus