Job Description
Are you looking for a rewarding career with flexible hours? Apex Customer Solutions is hosting a Hiring Event in Philadelphia, PA to fill multiple Part-Time Call Center positions. Join a dynamic team where your voice matters and your growth is our priority.
Why Join Us?
- Flexible part-time schedules to fit your lifestyle.
- Competitive hourly pay starting at $15.00.
- On-the-job training and career advancement opportunities.
- A supportive and inclusive work environment.
We are looking for dedicated individuals who excel in communication and problem-solving to join our client service team.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction.
- Accurately document customer interactions and account information in our CRM systems.
- Provide product and service information to customers in a clear and concise manner.
- Collaborate with team leads to improve call handling times and service quality.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is a plus but not required.
- Excellent verbal communication and active listening skills.
- Basic computer literacy and typing proficiency.
- Ability to work a flexible schedule, including evenings and weekends.