Job Description
Join GlobalConnect Solutions at our exclusive Atlanta hiring event for passionate individuals seeking part-time customer service opportunities! As a Local Customer Service Representative, you'll be the heart of our operations, delivering exceptional support to Atlanta residents. Enjoy competitive pay, flexible scheduling, and a vibrant team environment. No experience? We provide comprehensive training! This is your chance to launch a rewarding career in customer service while making a real impact in your community.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Process transactions and updates accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain detailed case records
- Identify opportunities to improve customer experience workflows
- Participate in ongoing training to enhance product knowledge
- Support local community outreach initiatives during peak seasons
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal and written communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings/weekends (20-30 hrs/week)
- Must be authorized to work in the United States