Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Fresno, CA! We're seeking passionate individuals to deliver exceptional support to our local community. This immediate-start opportunity offers flexible hours and the chance to make a real impact. If you thrive in fast-paced environments and love helping others, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and service disruptions efficiently
- Document interactions in CRM systems with precision
- Collaborate with support teams for complex problem-solving
- Uphold company standards for service excellence
- Process transactions and maintain account details
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM tools
- Ability to work flexible hours including weekends
- Basic math skills for transaction processing
- Fresno County residency preferred