Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Albuquerque, NM! We're seeking passionate individuals to deliver exceptional support to local clients. This immediate-start role offers flexible hours while making a tangible impact in our community. Enjoy competitive pay, comprehensive training, and a supportive work environment that values your growth.
Responsibilities
- Handle inbound/outbound calls, emails, and live chats with local customers
- Resolve inquiries, complaints, and billing issues efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Identify opportunities to enhance customer satisfaction
- Maintain detailed documentation of interactions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient in Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Spanish bilingual skills highly valued
- Must pass background check and drug screening
- Albuquerque residency required