Job Description
Are you a people person looking for a rewarding opportunity? Apex Customer Solutions is currently seeking dedicated and empathetic Part-Time Customer Service Representatives to join our growing team in Atlanta, Georgia.
As a vital link between our clients and their customers, you will ensure a seamless experience by addressing inquiries, resolving complaints, and providing top-tier support. We offer a flexible schedule, competitive pay, and a supportive work environment perfect for students or those seeking work-life balance.
Why Join Us?
- Immediate Start: Start making an impact within days.
- Competitive Pay: Earn between $15.00 and $20.00 per hour based on experience.
- Flexible Hours: Choose shifts that fit your lifestyle.
Don't miss this chance to advance your career in customer relations. Apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on empathy and efficiency.
- Resolve customer complaints and issues in a timely and professional manner.
- Accurately input and update customer information into our CRM database.
- Collaborate with team leads to improve service quality and response times.
- Process orders, returns, and exchanges according to company policy.
- Stay updated on product knowledge and company policies to provide accurate answers.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory for immediate starters.
- Excellent verbal and written communication skills.
- Strong computer proficiency, including Microsoft Office Suite and CRM software.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable internet connection and a quiet workspace if working remotely.