Job Description
Are you looking for a rewarding career that offers growth, stability, and paid training? Apex Support Solutions is currently seeking dedicated Part-Time Customer Service Representatives to join our growing team in the Louisville, KY area, serving clients throughout Ohio.
We provide comprehensive paid training to ensure you have all the tools you need to succeed. Whether you are looking to start your first job or advance your career in client relations, we offer a supportive environment and competitive pay.
Why Join Us?
- Paid Training Program: No experience required—we teach you everything.
- Flexible Scheduling: Part-time hours designed to fit your lifestyle.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Local Opportunity: Serve our valued clients across Kentucky and Ohio.
If you are a great communicator with a positive attitude, we want to hear from you.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on resolving issues efficiently and professionally.
- Provide accurate information about products and services to clients in the Louisville and Ohio regions.
- Enter and update customer information accurately into the CRM database.
- Collaborate with team members to resolve complex customer complaints and escalate issues when necessary.
- Assist in the onboarding process of new customers and ensure they understand our service offerings.
- Maintain a high level of professionalism and patience in every interaction.
Qualifications
- High school diploma or GED equivalent is required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to navigate multiple software applications.
- Ability to work part-time hours, including weekends and holidays if required.
- Must reside within or be willing to commute to the Louisville, KY area.