Job Description
Join a dynamic team and start earning immediately!
Horizon Support Solutions is currently seeking enthusiastic and reliable Part-Time Customer Service Representatives to support our growing operations. We are looking for individuals who want flexible weekend hours and a competitive compensation package.
As a member of our team, you will be the first point of contact for our valued clients, ensuring a seamless and positive experience. We offer immediate start dates, comprehensive training, and a supportive work environment.
Why You Should Apply:
- Immediate Start: No waiting period—get to work this weekend.
- Flexible Schedule: Focus on your weekends while maintaining work-life balance.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Professional Growth: Opportunities for advancement within the company.
Responsibilities
- Handle high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience, empathy, and efficiency.
- Update customer accounts and transaction records accurately in our CRM system.
- Identify customer needs and recommend appropriate solutions or products.
- Collaborate with the support team to resolve escalations and improve service quality.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or call center environments is preferred.
- Strong verbal communication and active listening skills.
- Must be available to work alternating weekends (Saturday & Sunday) or specific shifts.
- Proficiency in Microsoft Office Suite and computer navigation.
- Ability to multitask and work in a fast-paced environment.