Job Description
Join Metro Retail Solutions as a Weekend Shift Customer Service Specialist and become the face of our premium retail experience! We're seeking dynamic individuals to deliver exceptional service during high-traffic weekend shifts in Oklahoma City. This immediate-start opportunity offers competitive pay, flexible scheduling, and a pathway to career growth in retail management. Enjoy weekends off during weekdays while earning $15-22/hour with performance bonuses!
Our ideal candidate thrives in fast-paced environments and values creating memorable customer interactions. With comprehensive training and a supportive team culture, you'll develop valuable skills in conflict resolution, product knowledge, and sales techniques. Perfect for students, parents, or anyone seeking weekend flexibility without compromising on professional development.
Responsibilities
- Deliver exceptional customer service through in-person interactions, phone support, and digital channels
- Process transactions accurately using POS systems while maintaining cash handling security
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management, visual merchandising, and store maintenance
- Collaborate with team members to ensure seamless weekend operations
- Execute promotional campaigns and upselling strategies to meet sales targets
- Document customer feedback and operational insights for continuous improvement
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- 6+ months customer service or retail experience preferred
- Proficiency with POS systems and basic office software
- Flexible availability for weekend shifts (Sat/Sun 8am-6pm)
- Strong communication skills and conflict resolution abilities
- Ability to stand for extended periods and lift 25 lbs
- Valid Oklahoma driver's license and reliable transportation
- Positive attitude with problem-solving mindset